Privacy Policy
This Privacy Policy explains how Caguni, located at Unit 5/27 Clarence Street, Sydney NSW 2000, Australia, collects, uses, and safeguards personal information in connection with our casino hotel resort operations. Gaming activities and all related entertainment are offered on premises only; our privacy practices support safe, compliant, and respectful guest experiences across the resort.
Data we collect. We may collect identification details for age and identity verification, contact information for service communications, booking notes for accommodation arrangements, and records required by applicable laws. For safety and operational integrity, we may also maintain incident logs, access records, and CCTV footage within permitted retention periods.
Sources and purposes. Information is obtained directly from you at the resort, by phone, or through correspondence initiated by you. We use data to confirm eligibility for access to gaming areas (adults 18+), provide hotel and dining services, manage venue security, respond to inquiries, and meet legal or regulatory requirements that apply to casino and hospitality venues in Australia.
Legal bases. Our processing relies on performance of requested services, compliance with legal obligations, and our legitimate interests in operating a safe, efficient casino hotel environment. Where consent is the appropriate basis, you may withdraw it at any time, which will not affect prior processing carried out in reliance on that consent.
Retention. Personal information is kept for as long as needed to fulfill documented purposes and meet legal or regulatory retention periods. We apply reasonable technical and organizational safeguards to reduce the risk of unauthorized access, alteration, or disclosure.
Sharing. We may share information with service providers supporting resort operations (for example, secure payment processing at the hotel reception or casino cage, verified ID services, or maintenance vendors), and with authorities where required by law. We do not sell personal information. Any sharing follows contractual or legal protections appropriate to the context.
Security. We implement layered security controls, access restrictions, and staff training tailored to hospitality and casino environments. While *** method can guarantee absolute protection, we work to minimize risk and to respond promptly to issues, cooperating with relevant authorities where necessary.
Your choices. You may request access to, correction of, or deletion of your personal information subject to legal allowances. You can also object to or restrict certain processing, or request portability where applicable. To exercise rights or raise a question, contact us at caguni@hotmail.com or call + (61) 42 783-95-01.
Minors and access control. Entry to gaming areas is restricted to adults (18+) with ID verification at the door. Our resort does not offer gaming access to minors and enforces venue rules across the premises.
International considerations. Operations are based in Australia. If limited cross-border processing occurs through service providers, we apply measures designed to protect personal information consistent with applicable laws and industry standards.
Changes. We may update this Policy to reflect operational, legal, or security developments. The latest version is available on-site and on our website. Material updates will be signposted in an appropriate manner.
Contact. For privacy requests or concerns, write to Caguni, Unit 5/27 Clarence Street, Sydney NSW 2000, Australia, email caguni@hotmail.com, or call + (61) 42 783-95-01. We will respond within a reasonable period consistent with applicable law.